Privacy

(Stand: Oktober 2025)



1. Responsible party

The party responsible for data processing on this website is:

GW nature cosmetic GmbH
Nuthedamm 16
14974 Ludwigsfelde
Germany
Email: [email protected]+49 3378 5104611

2. General information on data processing

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. Personal data is only processed on a regular basis with the user's consent or if processing is permitted by law.

3. Hosting and technical operation

Our website is hosted by:

XONIC Solutions GmbH
(hosting and technical support)

Server log files (e.g., IP address, browser type, date and time of access)

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  • Connection data for the delivery and display of the website

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Processing is based on Art. 6 (1) (f) GDPR (legitimate interest in the secure and efficient operation of our website) .

4. Collection and storage of personal data when using our online store

a) Order process

When you place an order in our online shop, we collect the following data:

  • Last name, first name

  • Billing and delivery address

  • Email address

  • Phone number (optional)

  • Payment details (depending on the selected payment method)

This data is required for contract processing (Art. 6 (1) lit. b GDPR).

b) Customer account

When you create a customer account, we store the registration data you provide (email address, password, name, etc.) for the purpose of managing your account.
The legal basis for this is your consent (Art. 6 (1) (a) GDPR) or the performance of a contract (Art. 6 (1) (b) GDPR).

c) Product reviews

When you submit reviews, we store the data you provide (name, review text, star rating if applicable).
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in transparent feedback).

5. Payment providers

We work with the following service providers to process payments:

  • Stripe Payments Europe, Ltd.

  • Klarna Bank AB (publ)

  • Apple Pay

  • Google Pay

  • VISA

We only provide these companies with the data necessary for payment processing (e.g., invoice amount, payment information).
Data processing is carried out on the basis of Art. 6 (1) (b) GDPR (contract fulfillment).

Information on data protection from the respective providers can be found at:

6. Shipping service providers

In order to ship the ordered goods, we transmit the data required for delivery (name, delivery address, telephone number if applicable) to:

DHL Paket GmbH
StrรครŸchensweg 10
53113 Bonn

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract).

7. Contact form

When you use our contact form, we collect the data you enter (name, email, message) solely for the purpose of processing your request.
Legal basis: Art. 6 (1) (b) GDPR (contract initiation) or (f) (legitimate interest).

8. Newsletter

If you subscribe to our newsletter, we will use your email address exclusively for sending the newsletter.
Legal basis: Art. 6 (1) (a) GDPR (consent).
Consent can be revoked at any time, e.g. via the โ€œUnsubscribeโ€ link in each newsletter.

9. Cookies and consent management

We use cookies to provide certain functions of our website and to analyze user behavior.


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