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Privacy

📄 Privacy policy

(Stand: Oktober 2025)



1. Responsible party

The party responsible for data processing on this website is:

GW nature cosmetic GmbH
Nuthedamm 16
14974 Ludwigsfelde
Germany
Email: [email protected]+49 3378 5104611

2. General information on data processing

We only process our users' personal data to the extent necessary to provide a functional website and our content and services. Personal data is only processed on a regular basis with the user's consent or if processing is permitted by law.

3. Hosting and technical operation

Our website is hosted by:

XONIC Solutions GmbH
(hosting and technical support)

Server log files (e.g., IP address, browser type, date and time of access)

 

  • Connection data for the delivery and display of the website

 

Processing is based on Art. 6 (1) (f) GDPR (legitimate interest in the secure and efficient operation of our website) .

4. Collection and storage of personal data when using our online store

a) Order process

When you place an order in our online shop, we collect the following data:

  • Last name, first name

  • Billing and delivery address

  • Email address

  • Phone number (optional)

  • Payment details (depending on the selected payment method)

This data is required for contract processing (Art. 6 (1) lit. b GDPR).

b) Customer account

When you create a customer account, we store the registration data you provide (email address, password, name, etc.) for the purpose of managing your account.
The legal basis for this is your consent (Art. 6 (1) (a) GDPR) or the performance of a contract (Art. 6 (1) (b) GDPR).

c) Product reviews

When you submit reviews, we store the data you provide (name, review text, star rating if applicable).
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in transparent feedback).

5. Payment providers

We work with the following service providers to process payments:

  • Stripe Payments Europe, Ltd.

  • Klarna Bank AB (publ)

  • Apple Pay

  • Google Pay

  • VISA

We only provide these companies with the data necessary for payment processing (e.g., invoice amount, payment information).
Data processing is carried out on the basis of Art. 6 (1) (b) GDPR (contract fulfillment).

Information on data protection from the respective providers can be found at:

6. Shipping service providers

In order to ship the ordered goods, we transmit the data required for delivery (name, delivery address, telephone number if applicable) to:

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn

Legal basis: Art. 6 (1) (b) GDPR (performance of a contract).

7. Contact form

When you use our contact form, we collect the data you enter (name, email, message) solely for the purpose of processing your request.
Legal basis: Art. 6 (1) (b) GDPR (contract initiation) or (f) (legitimate interest).

8. Newsletter

If you subscribe to our newsletter, we will use your email address exclusively for sending the newsletter.
Legal basis: Art. 6 (1) (a) GDPR (consent).
Consent can be revoked at any time, e.g. via the “Unsubscribe” link in each newsletter.

9. Cookies and consent management

We use cookies to provide certain functions of our website and to analyze user behavior.


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